The general terms and conditions apply to all training, courses, workshops and events offered by Regula Nold Pilates, indoors or outdoors.
VALIDITY OF SUBSCRIPTION
All subscriptions are personal and non-transferable. The subscription period is binding. Unused training hours of a subscription cannot be refunded.
5x subscription: valid for 2 month
10x subscription: valid for 4 month
20x subscription: valid for 8 month
SUBSCRIPTION RENEWAL
If the training has to be interrupted due to illness/accident, the customer will be granted a time credit after submitting a medical certificate immediately. The time credit due to illness/accident is valid for the duration of the illness/recovery, for a maximum of 3 months. A monetary refund of time credit is expressly excluded. The subscription is not transferable.
PANDEMIC
If the studio has to be closed due to a pandemic, an attempt will be made to find an alternative offer, such as online training. If this is not possible, the subscription will be extended by half the time the studio was closed.
PRICES
All prices are per person in CHF incl. VAT. Regula Nold Pilates reserves the right to change prices at any time.
METHODS OF PAYMENT
We accept cash payments or bank transfers.
The participant is obliged to pay the total subscription amount before the start of the course.
Lessons outside the subscriptions are considered individual lessons and must be paid for before the lesson commences.
CANCELLATION OF LESSONS:
Lessons (individual and group) must be cancelled up to 24 hours in advance via SMS/WhatsApp. Otherwise, the entire training session will be charged. If the trainer cannot attend, she will try to organise a replacement or cancel the lesson as early as possible.
Group training: if there are fewer than 2 participants, the lesson will also be cancelled 24 hours in advance, and if possible, an alternative training opportunity will be offered. If this is the personal training, then at the individual training price.
LIABILITY
Regula Nold Pilates assumes no liability for the loss of valuables belonging to participants on the premises.
No liability can be assumed for improper/unsupervised training. Additionally, Regula Nold Pilates assumes no liability for injuries incurred during training.
We recommend taking out personal liability and accident insurance, which is the participant's responsibility.
The participant must inform the course instructor in advance of any physical complaints or injuries due to accidents or pregnancy.
TRAINING ATTIRE
No training clothes with zippers may be used to avoid damage to equipment. In addition, pointed objects (jewellery, watches, etc.) must be removed during training.
The place of jurisdiction for this agreement is Horgen, and Swiss law is applicable.